GLOBAL SECURITY. PERSONAL COMMITMENT.Client support

03 / DETECT & RESPOND

Managed Detection & Response

From suspicious activity to a clear next move.

Extend your team with human-led detection, investigation, and response support. Understand which threats need attention, what may be affected, and how to move forward within an agreed response plan.

Start with a focused conversation about your environment.

ONE PARTNER. CONNECTED PROTECTION.03 / 07 SERVICES

THE BIGGER PICTURE

An alert is a starting point. Not an answer.

Your team needs to know what happened, what may be affected, and what to do next. A queue of alerts does not provide that clarity on its own.

SecValMSSP brings human-led investigation and response support to your security program. Our SOC teams work within an agreed scope of telemetry, tools, and responsibilities, helping your team move from detection to informed action without losing sight of business impact.

  • Human-led threat investigation
  • Clearer response decisions
  • A coordinated path to action

IS THIS YOUR NEXT STEP?

Give your team a stronger path from alert to action.

Find the right service fit
01

Limited internal investigation capacity

Add a managed investigation workflow without assuming your staff can personally review every alert.

02

Unclear response ownership

Define who investigates, who approves containment, and who carries out remediation before an incident.

03

Tools without a coordinated operating model

Turn the available telemetry into a shared detection and response process.

SERVICE CAPABILITIES

Built around your environment.

We agree the platforms, coverage, deliverables, and responsibilities with you before work begins.

01

Detection coverage

Review the available telemetry and identify the assets and use cases in scope. Make visibility gaps and technical dependencies explicit.

02

Investigation and triage

Assess suspicious activity, connect supporting evidence, and prioritize findings in the context of your environment.

03

Response coordination

Define when your team is notified and who can authorize action. Support containment and remediation decisions through agreed playbooks.

04

Operational improvement

Review investigations and response lessons with your team. Use those findings to refine detection priorities and operational processes.

THE TECHNICAL CONVERSATION

Know what’s in scope.
Know what comes next.

A practical framework for scoping your engagement. Final coverage, tooling, and outputs are confirmed in your service agreement.

WorkstreamWhat we scope with youIntended output

Detection inputs

WHAT WE SCOPESupported endpoint and security telemetry, asset context, tool health, and known visibility gaps.

INTENDED OUTPUTAn agreed detection scope and coverage baseline.

Investigation workflow

WHAT WE SCOPEAlert triage, evidence review, severity assessment, affected assets, and investigation handoffs.

INTENDED OUTPUTFindings that explain the observed activity and recommended next steps.

Response authority

WHAT WE SCOPEPermitted actions, containment approvals, supported tooling, escalation contacts, and business constraints.

INTENDED OUTPUTDocumented response playbooks and responsibility boundaries.

Communication and learning

WHAT WE SCOPENotification requirements, investigation summaries, remediation ownership, and review cadence.

INTENDED OUTPUTA repeatable communication and improvement process.

Bring your existing tools and requirements to the conversation. We will identify supported integrations, access needs, and responsibility boundaries before proposing the service.

CONNECTED BY OUR SOCs

Part of a stronger whole.

Two award-winning Security Operations Centers connect our full stack of cybersecurity services. Build the right combination for your business, with people who understand how the pieces fit together.

Explore the interactive security core
Illustrative security operations center with analysts and monitoring screens
HUMAN EXPERTISE. CONNECTED PROTECTION.

HOW WE WORK

A clear path from day one.

Start with your priorities. Establish the scope. Keep the work accountable.

  1. 01

    Understand

    Review your assets, security tools, internal capabilities, and response priorities.

  2. 02

    Prepare

    Agree telemetry, escalation contacts, response authority, and operational playbooks.

  3. 03

    Investigate

    Review relevant detections and communicate findings with context and recommended next steps.

  4. 04

    Strengthen

    Use investigation outcomes to improve coverage, readiness, and coordination.

COMMON QUESTIONS

Before we begin.

Your environment is unique. Let’s talk through the details that matter to your team.

Ask our team
Will you take response actions automatically?

Response authority is agreed before service begins. Any provider-led containment depends on supported tools, the approved playbook, and your authorization. Do not assume every action is automatic.

Does MDR replace our internal security team?

It can extend your team rather than replace it. We define how SecValMSSP, your staff, and other providers share investigation, approvals, remediation, and communication responsibilities.

Is this an emergency incident-response engagement?

Ongoing MDR and a standalone emergency response engagement are different scopes. If you are dealing with an active incident, contact us to discuss availability and the appropriate next step. Do not submit sensitive incident evidence through the general inquiry form.

YOUR NEXT MOVE

Your priorities.
A clearer security plan.

Tell us what you need to protect, where your team needs support,
and what success should look like. Let’s define the next step.