EU-U.S. and Swiss Privacy Shield
In compliance with the Privacy Shield Principles, Security Validation | SecValMSP commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Security Validation | SecValMSP at +1 888 987 1335 or write to us via postal mail at Security Validation | SecValMSP, 21 Church Street, Montclair, NJ 07042.
Security Validation | SecValMSP is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
Within the scope of this privacy notice, if a privacy complaint or dispute cannot be resolved through Security Validation | SecValMSP’s internal processes, Security Validation | SecVal MSP has agreed to participate in the VeraSafe Privacy Shield Dispute Resolution Procedure. Subject to the terms of the VeraSafe Privacy Shield Dispute Resolution Procedure, VeraSafe will provide appropriate recourse free of charge to you. To file a complaint with VeraSafe under the Privacy Shield Dispute Resolution Procedure, please submit the required information to VeraSafe here: https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/
We collect several different types of information to provide Services to you, including:
Customer Account and Personal Data: This includes information captured in system logs or observed in the transference of data from system to system that may be observed, captured and stored during the performance of Security Validation | SecValMSP’s data security services.
Service Data (including Session and Usage data):
When you use our Services, we may receive information generated through the use of the Service, either entered by you or others who use the Services with you or from the Service infrastructure itself, (for example, duration of session, use of websites, connection information, etc.) We may also collect usage and log data about how the services are accessed and used, including information about the device you are using the Services on, IP addresses, location information, language settings, what operating system you are using, unique device identifiers and other diagnostic data to help us support the Services.
Location Information: We collect your location-based information for the purpose of providing and supporting the service and for fraud prevention and security monitoring. If you wish to opt-out of the collection and use of your collection information, you may do so by requesting it from the data collector.
Security Validation | SecValMSP may access (which may include, with your consent, limited viewing) and use the data we collect as necessary (a) to provide and maintain the Services; (b) to address and respond to service, security, and customer support issues; (c) to detect, prevent, or otherwise address fraud, security, unlawful, or technical issues; (d) as required by law; (e) to fulfill our contracts; (f) to improve and enhance the Services; (g) to provide analysis or valuable information back to our Customers and users.
Some specific examples of how we use the information:
If you wish to cancel your account or for us to stop providing you services, or if we hold personal information about you and you want it to be removed from our database or inactivated, please contact us here.
Security Validation | SecValMSP is continuously improving our websites and products through the use of various third-party web analytics tools, which help us understand how visitors use our websites, desktop tools, and mobile applications, what they like and dislike, and where they may have problems. While we maintain ownership of this data, we do not share this type of data about individual users with third parties.
Geolocation and Other Data:
We may utilize precise Geolocation data but only if you specifically opt-in to collection of that data in connection with a particular service. We also use information such as IP addresses to determine the general geographic locations areas of our visitors. The web beacons used in conjunction with these web analytics tools may gather data such as what browser or operating system a person uses, as well as, domain names, MIME types, and what content, products and services are reviewed or downloaded when visiting or registering for services at one of our websites or using one of our mobile applications.
Google Analytics and Adobe Marketing Cloud:
We use Google Analytics as described in “How Google uses data when you use our partners' sites or apps.” You can prevent your data from being used by Google Analytics on websites by installing the Google Analytics opt-out browser add-on here.
Examples of how we may share information with service providers include:
Examples of how we may disclose data for legal reasons include:
We may also disclose your personal information to any third party with your prior consent.
Security Validation | SecValMSP may need to communicate with you for a variety of different reasons, including:
Security Validation | SecValMSP will when you request, provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. Please email if you need assistance in reviewing your information. Security Validation | SecValMSP will respond to your access request to review the information we have on file for you within a reasonable time.
We may also collect information on behalf of our customers, to provide the services, and we may not have a direct relationship with the individuals whose personal data is processed. If you are a customer or end-user of one of our customers, please contact them (as the data controller) directly if: (i) you would no longer like to be contacted by them; or (ii) to access, correct, amend, or delete inaccurate data. If requested to remove data by our customer, we will respond within a reasonable timeframe.
We may transfer personal information to companies that help us provide our service, and when we do, these transfers to subsequent third parties are covered by appropriate transfer agreements. We will retain personal data we process on behalf of our customer as needed to provide services to our customer. Also, we will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If a customer feels that Security Validation | SecValMSP has shared their information in a manner that is not consistent with the intended use and they cannot get timely or satisfactory resolution from Security Validation | SecValMSP, they have the ability to request binding arbitration to settle the dispute.
Security Validation | SecValMSP follows generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, however, no security measure is perfect. We recommend safeguarding your password, as it is one of the easiest ways you can manage the security of your own account – remember that if you lose control over your password, you may lose control over your personal information.
If you have any other questions about this policy please contact Security Validation | SecValMSP Privacy Team, or call +1 888 987 1335 or write to us via postal mail at: Security Validation | SecValMSP, 21 Church Street, Montclair, NJ 07042.
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